FAQs

What happens if I change my mind about a product?
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No worries! If you decide not to take a product, simply place it back on the shelf, and you won't be charged for it.

Are there any membership fees or additional charges?
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Swish doesn't have any membership fees or additional charges. You'll only be charged for the products you take from the store.

Can I return items if, I change my mind?
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Currently, we don't offer returns. However, if you have any issues with the quality of a product, please reach out to our customer support team.

Do you offer customer support?
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Absolutely! We have a dedicated customer support team ready to assist you with any questions or concerns you may have.

Is Swish open 24/7?
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Yes, Swish is open 24/7, allowing you to shop whenever it's most convenient for you.

Where can I find Swish stores?
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Our Swish stores are located in various neighbourhoods. You can find the nearest store on our website or app.

How do I get started with Swish?
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To get started, simply download the Swish app, create an account, and follow the instructions to set up your payment method. Then, you can start shopping right away!